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Provenance
Serial: R118438
Whatever came with it comes with it: the case where there is one, certificates, case candy, paperwork. All of it checked against the serial before it ships.
Specs
Bench inspected
Every instrument crosses Ian Vance's bench before it ships: frets polished, hardware tightened, truss rod and action set, nut slots and intonation dialled, pickup heights and electronics adjusted. Order online and that setup is free.
Ships insured
Ships worldwide from Ottawa, insured for its full value. Free shipping in Canada and the US on orders over $200, some exclusions apply. US orders arrive with no duty, tax or brokerage owed at the door.
You have 48 hours from arrival to decide. Exchange it and the restocking fee is waived. On a straight refund it is 10% plus the actual shipping both ways. Email us first either way, nothing comes back unauthorized.
Financing
PayPlan by RBC for Canadian buyers, with the exact terms shown at checkout. Financing never changes the price of the guitar.
Authorized dealer
Full manufacturer warranty on every new instrument.
Frequently asked
No. Duty, taxes, brokerage and customs on a US order are handled at our end before the instrument leaves Ottawa. It arrives at your door with nothing to pay.
Orders going anywhere outside Canada and the United States work differently. The shipping and returns policy sets out which is which.
Every instrument crosses Ian Vance's bench before it ships, and on an online order that setup is free.
What it covers depends on what the guitar needs. Frets, fretboard, hardware, fresh strings, truss rod, action, nut slots, intonation, pickup height and electronics are all part of it, and none of it is an upcharge. The menu above shows the choices you get to make.
Ian's work is described on Repairs and tuning.
You have 48 hours from the moment it arrives to decide. Email shop@lauzonmusic.com inside that window and we will authorize the return. Nothing comes back unauthorized.
Exchange it for something else and there is no restocking fee, though you cover the shipping on the instrument going back. On a straight refund it is 10% plus the actual shipping both ways.
The full terms are on Shipping and returns.
Canadian buyers can pay over time with PayPlan by RBC, chosen as the payment method at checkout. The exact terms come from RBC and are shown to you before you agree to anything.
Financing never changes the price of the guitar. More on Financing.
