Contact

Talk to the shop

Email is the fastest way to reach us and it gets read by somebody who plays. The shop is at 1345 Wellington Street West in Ottawa, and the phone still works.

  • 1345 Wellington St W, Ottawa
  • shop@lauzonmusic.com
  • 613-725-1116

How to reach us

A player answers

Ask about a guitar, a repair, a shipping quote or something you cannot find on the site. Chat reaches all of us; email and the phone are here too.

Before you come by

The practical questions

When are you open?

Monday, Tuesday, Thursday, Friday and Saturday, 10 AM to 5 PM. Closed Wednesday and Sunday.

Walk-ins are welcome, for the wall and for the bench.

Can I try something before I buy it?

Yes. There is a private studio upstairs and you can take an instrument into it, sit down and find out what it actually does.

If you cannot get to Ottawa, ask and we will take it off the wall, plug it in and tell you what we hear.

Do you ship outside Canada?

Yes. The United States is on the same terms as Canada, free over $200 and a flat $20 under it, and US orders arrive with no duty, tax or brokerage owed at the door.

Anywhere else we quote it. Freight on a guitar swings too much to publish one number, and import duty in your own country is yours. Email us with where it is going and we will come back with a figure.

Everything ships insured for its full value, wherever it goes.

The Lauzon Music storefront at 1345 Wellington Street West at dusk, the red neon script lit above the windows

Visit

Come by the shop

Lauzon Music
1345 Wellington St. West
Ottawa, ON, K1Y 3B8

Two floors of instruments on Wellington Street, an in-house repair bench, and a private studio upstairs if you want to sit down with something properly.

Not on the site

There is more in the building than on the wall of the website

Plenty of what the shop holds has never made it onto a product page, and more arrives every week. If you are after a particular model, a particular year, or a particular top, tell us and we will go and look.

Or write it here

Send us a message

Tell us what you are after and we will come back to you. If it is about a specific instrument, the link or the serial saves everybody a round trip.

Only if you would rather we called.